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GHC 911 Training

: Pages: Dispatcher--Customer-Service
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Name

Dispatcher--Customer-Service

Title

Dispatcher / Customer Service

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Contact Name

 

PDF of this course

Page Content

This customer service course deals with realistic dispatch situations and how to apply learned customer service principles in that context. It teaches students the components of customer service and ho to professionally handle difficult customer, as well as how to effectively communicate during routine interactions.

Article Date

1/25/2019
Content Type: Article Page
Version: 1.0
Created at 1/25/2019 2:45 PM by Raquel Lopez
Last modified at 1/25/2019 2:48 PM by Raquel Lopez